Hello,
Do you ever find yourself in uncomfortable situations, and wonder about the best thing to say?
I used to feel very uncomfortable when people gave me compliments. Inevitably I would say things to diminish myself. If someone complimented my dress I would say, “Oh, this old thing…..” Or, if someone recognized an accomplishment I would say, “I just got lucky.” Or, if someone recognized an act of kindness, I would say, “Anyone would do that!”
I came to recognize that this response did not serve either myself or the person delivering the compliment. I felt embarrassed. The person who delivered the compliment felt dismissed. Both of us left the encounter frowning.
I knew I wanted to say something different, but what would it be?
I sat down and made a list of things I could say when someone delivered a compliment. Then I practiced. I said the new scripts out loud as I went for walks.
Then the day came when I got a real compliment. I took a deep breath and delivered my new practiced script. And I noticed something. Both of us were smiling at the end of the encounter.
You may find yourself in situations that make you feel uncomfortable as you attract, engage and serve more doctor clients. Here are a few:
**Starting a Conversation in a Social Setting**
You want to begin a conversation with a doctor you meet at a dinner party or community event.
**Prospecting a Doctor Who Treats You or Your Family**
You want to approach your personal physician or a specialist treating a family member.
**Getting Past the Gatekeeper**
You want to establish contact with a doctor, but their receptionist or assistant acts as a barrier.
**Requesting Introductions to Other Doctors**
You want to ask a doctor client for introductions without jeopardizing your relationship.
**Handling Rejection**
You want to know what to say when a doctor declines your offer or says no to scheduling a meeting.
**Dealing with Being Ghosted**
You want to address a situation where a doctor stops responding to your emails or calls.
**Recovering from a Mistake**
You want to know what to say or do if you’ve made a professional error or a faux pas.
**Discussing Fees or Compensation**
You want to handle fee discussions when a doctor questions the value of your services or expresses resistance.
**Managing High Expectations**
You want to navigate situations where a doctor expects immediate results or personalized attention beyond your capacity.
Click here to see a complete list of 20 situations that elicit discomfort for financial advisors..
Here are some tips:
1. Identify specific situations that make you feel uncomfortable.
2. Reflect on what do you currently say or do. How is it working for you?
3. Generate new ideas. What else could you say? Identify the script that is "you."
4. Practice new scripts for success so you're prepared next time!
Please feel welcome to share scripts that work well for you!
To your success,
Dr. Vicki
Do you ever find yourself in uncomfortable situations, and wonder about the best thing to say?
I used to feel very uncomfortable when people gave me compliments. Inevitably I would say things to diminish myself. If someone complimented my dress I would say, “Oh, this old thing…..” Or, if someone recognized an accomplishment I would say, “I just got lucky.” Or, if someone recognized an act of kindness, I would say, “Anyone would do that!”
I came to recognize that this response did not serve either myself or the person delivering the compliment. I felt embarrassed. The person who delivered the compliment felt dismissed. Both of us left the encounter frowning.
I knew I wanted to say something different, but what would it be?
I sat down and made a list of things I could say when someone delivered a compliment. Then I practiced. I said the new scripts out loud as I went for walks.
Then the day came when I got a real compliment. I took a deep breath and delivered my new practiced script. And I noticed something. Both of us were smiling at the end of the encounter.
You may find yourself in situations that make you feel uncomfortable as you attract, engage and serve more doctor clients. Here are a few:
**Starting a Conversation in a Social Setting**
You want to begin a conversation with a doctor you meet at a dinner party or community event.
**Prospecting a Doctor Who Treats You or Your Family**
You want to approach your personal physician or a specialist treating a family member.
**Getting Past the Gatekeeper**
You want to establish contact with a doctor, but their receptionist or assistant acts as a barrier.
**Requesting Introductions to Other Doctors**
You want to ask a doctor client for introductions without jeopardizing your relationship.
**Handling Rejection**
You want to know what to say when a doctor declines your offer or says no to scheduling a meeting.
**Dealing with Being Ghosted**
You want to address a situation where a doctor stops responding to your emails or calls.
**Recovering from a Mistake**
You want to know what to say or do if you’ve made a professional error or a faux pas.
**Discussing Fees or Compensation**
You want to handle fee discussions when a doctor questions the value of your services or expresses resistance.
**Managing High Expectations**
You want to navigate situations where a doctor expects immediate results or personalized attention beyond your capacity.
Click here to see a complete list of 20 situations that elicit discomfort for financial advisors..
Here are some tips:
1. Identify specific situations that make you feel uncomfortable.
2. Reflect on what do you currently say or do. How is it working for you?
3. Generate new ideas. What else could you say? Identify the script that is "you."
4. Practice new scripts for success so you're prepared next time!
Please feel welcome to share scripts that work well for you!
To your success,
Dr. Vicki